The following are various activities for Humphrey Insurance Agency.

Required

Suggest a feasible cost driver base for each of the following, and explain why each selected cost driver base is feasible.

a. Consumer contract customer service.

b. Consumer contract review.

c. Sales calls—existing commercial customers.

d. Advertising particular products.

e. Commercial contract customer service.

f. Consumer payment processing.

g. Commercial payment processing.

h. Sales calls—new commercial customers.

i. Commercial contract negotiation.

j. Commercial contract review.

k. Customer file maintenance.

l. Employee relations.

m. Community involvement.