1. Choose an organization you know quite a bit about.

2. Complete the questionnaire below, indicating your responses using one of the following:

If an employee in this organization were to . . . Most other employees would:
1. Show genuine concern for the problems that face the organization and make suggestions about solving them . . . ____ 2. Set very high personal standards of performance . . . ____ 3. Try to make the workgroup operate more like a team when dealing with issues or problems . . . ____ 4. Think of going to a supervisor with a problem . . . ____ 5. Evaluate expenditures in terms of the benefits they will provide for the organization . . . ____ 6. Express concern for the well-being of other members of the organization . . . ____ 7. Keep a customer or client waiting while looking after matters of personal convenience . . . ____ 8. Criticize a fellow employee who is trying to improve things in the work situation . . . ____ 9. Actively look for ways to expand his or her knowledge to be able to do a better job . . . ____ 10. Be perfectly honest in answering this questionnaire . . . ____ Scoring A = +2, B = +1, C = 0, D = –1, E = –2 1. Organizational/Personal Pride 6. Colleague/Associate Relations Score ____ Score ____ 2. Performance/Excellence 7. Customer/Client Relations Score ____ Score ____ 3. Teamwork/Communication 8. Innovativeness/Creativity Score ____ Score ____ 4. Leadership/Supervision 9. Training/Development Score ____ Score ____ 5. Profitability/Cost-Effectiveness 10. Candor/Openness Score ____ Score ____

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1. Strongly agree or encourage it. 2. Agree with it or encourage it. 3. Consider it unimportant. 4. Disagree with or discourage it. 5. Strongly disagree with or discourage it.