When a job allows a person to do a complete unit of work, for example, process an

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When a job allows a person to do a complete unit of work, for example, process an insurance claim from point of receipt from the customer to the point of fi nal resolution, it would be considered high on which core characteristic?

(a) task identity

(b) task signifi cance

(c) task autonomy

(d) feedback

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Organizational Behavior

ISBN: 9780470878200

12th Edition

Authors: John R. Schermerhorn, Mary Uhl-Bien, Richard N. Osborn

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