When a job allows a person to do a complete unit of work, for example, process an
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When a job allows a person to do a complete unit of work, for example, process an insurance claim from point of receipt from the customer to the point of fi nal resolution, it would be considered high on which core characteristic?
(a) task identity
(b) task signifi cance
(c) task autonomy
(d) feedback
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Organizational Behavior
ISBN: 9780470878200
12th Edition
Authors: John R. Schermerhorn, Mary Uhl-Bien, Richard N. Osborn
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