Following is a list of industry jargon (words, phrases, abbreviations) that is common in the hospitality and tourism industry. Review the list and write the meaning of those items on the list with which you are familiar. If you are unfamiliar with some words or phrases, conduct a general Internet search to learn their meanings. Compare your list with that of a fellow classmate. How do your lists differ? In what ways are they the same? Is the use of industry jargon beneficial in some way or is it problematic? Explain your answer.

Erica Stiles used to love her job as a line cook at the Third Street Bar &

Grill. The money was good, the chef was great about working around Erica’s school schedule, and she had a lot of fun working with the other employees at the restaurant. Things could not have been better for Erica, but all that changed when the chef called everyone together early one afternoon for a very important meeting.

Hands-on HRM 281 ASAE Bureau FAM IATA number ASTA CVB MPI No-show B&B Citywide Rack rate RFP Blitz Cover SMERF Site visit DMC Eighty-six Walk WTO