In groups, evaluate a restaurant and write out a list of its weaknesses. Use the headings outlined

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In groups, evaluate a restaurant and write out a list of its weaknesses.

Use the headings outlined in the restaurant chapters. Then, for each weakness, decide on what actions you would take to exceed guest expectations.

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Exploring The Hospitality Industry

ISBN: 9780133762778

3rd Edition

Authors: John R Walker, Josielyn T Walker

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