Many hospitality training consultants advertise on the Internet. Type the phrase “ hospitality training consultants ” into your favorite search engine, and view some sites. Answer the following questions:

a. What common themes are noted on the Web sites?

b. How do the consultants differentiate their companies from competitors?

c. What primary types of services are offered?

d. How helpful are the testimonials, suggestions, and general information provided?

e. What factors would be most important if you were considering use of an external training consultant?

f. How helpful would review of the Web sites be in retaining a training consultant?