The communications department, room service, and guest services (such as door attendants, bellpersons, and the concierge) are

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The communications department, room service, and guest services

(such as door attendants, bellpersons, and the concierge) are vital parts of the personality of a hotel.

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Exploring The Hospitality Industry

ISBN: 9780133762778

3rd Edition

Authors: John R Walker, Josielyn T Walker

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