The front desk, as the center of the hotel, sells rooms and maintains balanced guest accounts, which

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The front desk, as the center of the hotel, sells rooms and maintains balanced guest accounts, which are completed daily by the night auditor.

The front desk constantly must meet guests’ needs by offering services such as mailing, faxing, and messages.

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Exploring The Hospitality Industry

ISBN: 9780133762778

3rd Edition

Authors: John R Walker, Josielyn T Walker

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