Who should you call first, if anyone, to alleviate the problem? It is 9:30 Friday morning at
Question:
Who should you call first, if anyone, to alleviate the problem? It is 9:30 Friday morning at The Pub. Product is scheduled to be delivered at 10:00. Sally specifically ordered I an exceptional amount of food for the upcoming weekend because she is projecting it to be a busy holiday weekend. Sally receives a phone call at 10:30 from J&G Groceries, stating that they cannot deliver the prod¬ uct until 10:00 a.m. on Saturday morning. She explains to the driver that it is crucial thatshe receives the prod¬ uct as soon as possible. He apologizes; however, it is impossible to have delivery made until Saturday morning. By 1:00 p.m., they are beginning to run out of product, including absolute necessities such as steaks, chicken,fish, and produce.The guests are getting frustrated because the staff are beginning to 86 a great deal of product. In addition, if they do not begin production for the p.m. shift soon, they will be in deep trouble. On Friday nights, The Pub does in excess of $12,000 in sales. However, if the problem is not immediately alleviated, the restaurant will lose many guests and a great amount of profits.
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