What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?

• Define a data warehouse, explaining how it works and how it benefits organizations.

• Define business intelligence and explain how it is related to database technology.

• Describe the capabilities of online analytical processing (OLAP).

• Define data mining, describing how it differs from OLAP and the types of information it provides.

• Explain how text mining and Web mining differ from conventional data mining.

• Describe how users can access information from a company’s internal databases through the Web.