What types of problems was Hydro-Qubec experiencing with document management before instituting the OpenText system? How did

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  1. What types of problems was Hydro-Québec experiencing with document management before instituting the OpenText system?
  2. How did the OpenText system provide a solution to these problems?
  3. What management, organization, and technology issues had to be addressed in selecting and implementing Hydro-Québec’s new content management system?
  4. How did the new content management system change writing, editing, searching, accessing processes for Hydro-Québec? How did it benefit the system’s users?
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Management Information Systems Managing the Digital Firm

ISBN: 978-0133156843

7th Canadian edition

Authors: Kenneth C. Laudon, Jane P. Laudon, Mary Elizabeth Brabston

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