Polythink, the failure to manage differences, can prevent groups from agreeing on how to define an ethical

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• Polythink, the failure to manage differences, can prevent groups from agreeing on how to define an ethical problem and how to solve it. The signs of polythink include (1) greater likelihood for intragroup conflict, (2) greater likelihood of leaks (and fear of leaks), (3) confusion and lack of communication, (4) greater likelihood of framing effects, (5) adoption of positions with the lowest common denominator, (6), decision paralysis, (7) limited review of policy options, and (8) no room for reappraisal of previously rejected policy options. Turn polythink into an asset by selecting members with different perspectives who, at the same time, support the team's mission. Encourage diversity early in the decision-making process when it is most useful for generating a variety of solutions.

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