In Exhibits 9 and 10 in this chapter, Pat Allan related the concept of variation to letter

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In Exhibits 9 and 10 in this chapter, Pat Allan related the concept of variation to letter grades Obj. 4 that could be assigned for plant performance.

a. Explain how the lessons Sony learned in E9-13 relate to the Taguchi loss function.

b. If you were assigning letter grades ( A, B, C, D, and F) to the Sony factories illustrated in E9-13, how might you distribute the grades? (Assume each factory made 1,000 television sets.) You may make reasonable assumptions about how to divide the television sets so your distributions resemble those shown in Exhibit 9 in the text.

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