Soldwell Bankers operates a national chain of realty offices. While some activities are con-

ducted centrally, others are conducted on a decentralized basis. The following activities were conducted by Soldwell during December. Identify the activities that would be performed most efficiently on a centralized basis. Then, identify the activities that would be performed most efficiently on a decentralized basis. Explain your reasoning.

- A client, currently located in San Jose, California, is relocating to Atlanta, Georgia. Managers at Soldwell contacted the office manager in Atlanta and managed the client introduction.

- After discussions with a realtor, the client received neighborhood locator sheets with photographs and price listings.

- The client was taken on a real estate tour to view property.

- Realtors were present at the closing when all legal documents completing the real estate purchase were signed.

- A public accounting firm was hired to conduct the annual audit.

- Soldwell managers contracted with a national advertising agency to develop a television advertising campaign.

- The Atlanta office hired 20 new realtors.

- Soldwell modified its commission policy on a national basis.