The Dudley Travel Agency has found that, on average, its travel agents take two hours to serve
Question:
The Dudley Travel Agency has found that, on average, its travel agents take two hours to serve each client and that those travel agents are paid a standard rate of $30 per hour.
The following table contains the labor data for the Dudley Travel Agency for 2020:
Required
a. Calculate the labor rate and efficiency variances.
b. Calculate the controllable overhead variance and the overhead volume variance.
c. What might have caused each variance?
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