Historical experience should be used with caution in setting standards because a. most companies keep poor records.

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Historical experience should be used with caution in setting standards because
  a.  most companies keep poor records.
  b.  ideal standards are always better than historical standards.
  c.  they may not be achievable by operating personnel.
  d.  they may perpetuate operating inefficiencies.
  e.  none of the above.

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