Review Davids phone conversation with the college dean, and note where you would use a different approach
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Review David’s phone conversation with the college dean, and note where you would use a different approach or language. For example, in talking with the dean, David challenges his thinking when he points out that there is a big difference between requesting curriculum revision and eliminating the department. Is this wise?
If yes, why? If no, how would you rewrite David’s portion of the conversation?
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Related Book For
Communication Strategies For Managing Conflict
ISBN: 9781118761625
2nd Edition
Authors: Mary Lou Higgerson
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