7. I understand that victims of my outbursts will remember my accusatory statements and name-calling long after
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7. I understand that victims of my outbursts will remember my accusatory statements and name-calling long after I have calmed down.
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Related Book For 
Managing Human Behavior In Public And Nonprofit Organizations
ISBN: 9781483359298
4th Edition
Authors: Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta,
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