I supervise a group of tellers at a branch bank. The bank is going to introduce a
Question:
"I supervise a group of tellers at a branch bank. The bank is going to introduce a new computer system, and we've been encouraging the tellers to start attending training sessions. The system won't come online for a while, but it helps us to manage the absences if we can stagger the training over several months. When I talked with my tellers about the training, the younger ones jumped at the chance to attend the training course, but the older ones held back. What gives? I thought you said that older and younger workers are equally interested in training and skill development. Now that I think about it, I've noticed that the older tellers haven't been signing on for any of the optional training we offer, either."
Step by Step Answer:
Human Resources For The Non-HR Manager
ISBN: 9781135632045
1st Edition
Authors: Carol T Kulik, Elissa Perry