This case has elements that address attitudes values and ethics. Attitudes, or psychological tendencies toward evaluating phenomena

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This case has elements that address attitudes values and ethics. Attitudes, or psychological tendencies toward evaluating phenomena favorably or unfavorably, can be inferred from the actions of the Canine Companions for Independence (CCI) organization and the CCI volunteers. Values, or enduring beliefs about a mode of conduct or end result, are also inferred from the organization’s and volunteers’ actions. The notions of instrumental values and terminal values are highly relevant to the case. In particular, the case shows examples that suggest some instrumental values and terminal values that have potential relevance to CCI and its volunteers. Ethics, or moral values and moral behaviour, is clearly evident in CCI’s purpose and methods for achieving that purpose, as well as in the volunteers’ reasons for involvement with CCI. Ethics reflects the way in which people act out their values. The actions of the CCI organization and the CCI volunteers seem to clearly and directly reflect their respective instrumental and terminal values.


What instrumental values and terminal values become evident through the activities of Canine Companions for Independence? For the CCI puppy raisers?

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Managing Organizational Behaviour In Canada

ISBN: 9780176500047

2nd Edition

Authors: Patricia Rosemary Sniderman, Julie Bulmash, Debra L. Nelson, James Campbell Quick

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