Does your organization have the capabilities for successful digital transformation? What form is that transformation taking?

If there are capabilities lacking, how will you acquire or develop those? What are the benefits and risks of digital transformation?

Does your organization use social media tools, for internal and external information sharing and communication? Have you opened up new sources of information, feedback, and fresh communication channels between management and staff? Has this led to information overload? Have social media tools been used to share information that has damaged the reputation of the organization or its staff? How will you manage reputational threats in future?

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