Organizational change is unpredictable, and resistance may or may not affect the outcomes, but managers should respond
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Organizational change is unpredictable, and resistance may or may not affect the outcomes, but managers should respond to resistance anyway, as this could address the arguments. LO.1
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Related Book For 
Managing Organizational Change A Multiple Perspectives Approach
ISBN: 9781260043716
4th Edition
Authors: Ian Palmer, Richard Dunford, David Buchanan
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