3. Our job performance and compensation metrics for SC personnel can best be described in the following

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3. Our job performance and compensation metrics for SC personnel can best be described in the following way.

a. SC personnel are primarily measured and compensated based on the traditional SC metrics related to quality, cost, and delivery.

Digital Supply Chain Transformation 143

b. We have started to utilize new metrics for SC personnel that are aligned with data-driven decision-making, demand stimulation and risk management.

c. SC personnel metrics are based on end-to-end SC performance and closely aligned or shared with those of marketing and sales and focused on stimulating demand and meeting customer needs.

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