Site name: Hotel Property Management Systems URL: Google—www.google.com Bing—www.bing.com Yahoo!—www.yahoo.com Background information: Hotel property management systems improve operational efficiency by eliminating repetitive tasks and improve service by providing information more quickly and accurately, thereby improving operational control.

Exercises:

a. Using a search engine of your choice, enter the words “hotel property management system.” From the results, choose two vendors of a property management system and identify the features and capabilities of both systems.

b. Discuss the similarities and differences of the two systems.

c. Based on features, which system would you choose if you were the general manager of a hotel? Why?

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