2. This chapter indicated that consumers go through a series of steps (from problem recognition to postpur-

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2. This chapter indicated that consumers go through a series of steps (from problem recognition to postpur- chase evaluation) as they make purchases. Write a detailed report describing what you would do in each of these steps when deciding to purchase one of the fol- lowing products:

a. An iPod or similar device

b. A university

c. A fast-food lunch

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Marketing Real People Real Choices

ISBN: 9780132299206

5th Edition

Authors: Michael R. Solomon, Greg W. Marshall, Elnora W. Stuart

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