3. Do-it-yourself (DIY) advertising programs encourage consumers to create their own advertisements. Chevy found that this can

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3. Do-it-yourself (DIY) advertising programs encourage consumers to create their own advertisements. Chevy found that this can sometimes backfire, as when con- sumers created anti-SUV TV commercials. Should com- panies avoid DIY campaigns? What are the benefits of DIY advertising?

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Marketing Real People Real Choices

ISBN: 9780132299206

5th Edition

Authors: Michael R. Solomon, Greg W. Marshall, Elnora W. Stuart

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