How should a business respond to persistent criticisms from consumers and others on social media? Should they

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How should a business respond to persistent criticisms from consumers and others on social media?

Should they take this kind of criticism as seriously as they might take a piece in the professional media, or should they ignore it?

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Integrated Advertising Promotion And Marketing Communications

ISBN: 9780134484136

8th Edition

Authors: Kenneth E. Clow, Donald E. Baack

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Question Posted: Oct 25, 2024 04:00 AM

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How should a business respond to persistent criticisms from consumers and others on social media? Should they

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Integrated Advertising Promotion And Marketing Communications

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