Suppose that you were developing a small pizza restaurant with a dining area and local delivery. Develop
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Suppose that you were developing a small pizza restaurant with a dining area and local delivery. Develop a list of customer requirements and technical requirements and try to complete a House of Quality. What service standards might such an operation have?
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Customer requirements would likely include freshness taste consistency appearance of the product kno...View the full answer
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Related Book For 
An Introduction To Six Sigma And Process Improvement
ISBN: 9781133604587
2nd Edition
Authors: James R. Evans, William M. Lindsay
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