Your manager suggests you do everything in your power to limit customer complaining. Make an argument about

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Your manager suggests you do everything in your power to limit customer complaining. Make an argument about why your firm should encourage consumers to complain. (AACSB: Written and Oral Communication;

Reflective Thinking)

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Marketing An Introduction

ISBN: 9781292433103

15th Global Edition

Authors: Gary Armstrong, Philip Kotler

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