8-8 Find five examples of service-provider attempts to reduce service intangibility. Describe them. (AACSB: Communication; Reflective thinking)

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8-8 Find five examples of service-provider attempts to reduce service intangibility. Describe them. (AACSB:

Communication; Reflective thinking)


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Marketing An Introduction

ISBN: 9781292017518

3rd Edition

Authors: Gary Armstrong, Philip Kotler, Michael Harker, Ross Brennan

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