Construct a survey to measure consumers perceptions of service quality at a sporting event on campus. Administer

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Construct a survey to measure consumers’ perceptions of service quality at a sporting event on campus. Administer the survey to 10 people and summarize the findings.

What recommendations might you make to the sports marketing department based on your findings?

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Sports Marketing A Strategic Perspective

ISBN: 9781138015968

5th Edition

Authors: Matthew D. Shank, Mark R. Lyberger

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