Consider the situation you addressed in Problem and Exercise 5-35. Create a sample Project Scope Statement following the structure shown in Figure 5-10.

Problem and Exercise 5-35.

Consider your use of a PC at either home or work and list tangible benefits from an information system. Based on this list, does your use of a PC seem to be beneficial? Why or why not? Now do the same using Table 5-3, the intangible benefits from an information system. Does this analysis support or contradict your previous analysis? Based on both analyses, does your use of a PC seem to be beneficial?

Table 5-3

Figure 5-10.

Pine Valley Furniture Project Scope Statement Prepared by: Jim Woo Date: September 10, 2017 General Project Information Project Name: Sponsor: Project Manager: Customer Tracking System Jackie Judson, VP Marketing Jim Woo Problem/Opportunity Statement: Sales growth has outpaced the Marketing department's ability to accurately track and forecast customer buying trends. An improved method for performing this process must be found in order to reach company objectives. Project Objectives: To enable the Marketing department to accurately track and forecast customer buying patterns in order to better serve customers with the best mix of products. This will also enable PVF to identify the proper application of production and material resources. Project Description: A new information system will be constructed that will collect all customer purchasing activity, support display and reporting of sales information, aggregate data, and show trends in order to assist marketing personnel in understanding dynamic market conditions. The project will follow PVF's systems development life cycle. Business Benefits: Improved understanding of customer buying patterns Improved utilization of marketing and sales personnel Improved utilization of production and materials Project Deliverables: Customer tracking system analysis and design Customer tracking system programs Customer tracking documentation Training procedures Estimated Project Duration: 5 months