What is the term used to refer to the physical surroundings in which service operations occur and
Question:
What is the term used to refer to the physical surroundings in which service operations occur and how these surroundings affect customers and employees?
LO.1
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Operations And Supply Chain Management
ISBN: 9780077151638
14th Edition
Authors: F. Robert Jacobs , Richard Chase
Question Posted: