A mail-order prescription drug vendor measured the number of errors per standard order being picked in their

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A mail-order prescription drug vendor measured the number of errors per standard order being picked in their distribution center. Data can be found in the worksheet C16P11 in the OM6 Data Workbook. Construct a c-chart and interpret the results. What practical implications do these results have?

A Average (c-bar) Standard deviation Unit B 1234567 1 c-Chart 2 This spreadsheet is designed for samples of

Number of defects 3 2.5 2 1.5 1 0.5 Lall Lall H IN tin HE Th H th M the H th CH Hi CH H PH CH it DH it CH Fit

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OM6 operations supply chain management

ISBN: 978-1305664791

6th edition

Authors: David Alan Collier, James R. Evans

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