A manager wants to determine an appropriate learning percentage for processing insurance claims for storm damage. Toward

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A manager wants to determine an appropriate learning percentage for processing insurance claims for storm damage. Toward that end, times have been recorded for completion of each of the first six repetitions:

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a. Determine the approximate learning percentage.

b. Using your answer from part a, estimate the average completion time per repetition assuming a total of 30 repetitions are planned.

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Operations Management

ISBN: 978-0078024108

12th edition

Authors: William J Stevenson

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