A regional rail company wants to reduce its delays. Presently, 70 percent of the trains arrive on

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A regional rail company wants to reduce its delays. Presently, 70 percent of the trains arrive on time. The company’s goal is to improve this to 95 percent. What form of improvement trajectory will most likely occur? 

a. Exponential growth 

b. Exponential decay 

c. Diminishing return growth

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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