Arrow Air is a regional airline that operates in Eastern Canada. It has collected data for the

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Arrow Air is a regional airline that operates in Eastern Canada. It has collected data for the percentage of available seats occupied on its flights for four quarters€”(1) January€“March, 

(2) April€“June, 

(3) July€“September, and 

(4) October€“December€”for the past five years. The company also has collected data for the average percentage fare discount for each of these quarters as follows:


% Average Fare % Seat Year Quarter Оссирancy Discount 63 21 75 34 76 18 58 26 59 18 62 40 81 25 4 76 30 3 65 23 70


a. Develop a seasonally adjusted forecast model for seat occupancy. Forecast seat occupancy for year 6 (using a linear trend line forecast estimate for seat occupancy in year 6).
b. Develop linear regression models relating seat occupancy to discount fares to forecast seat occupancy for each quarter in year 6. Assume a fare discount of 20% for quarter 1, 36% for quarter 2, 25% for quarter 3, and 30% for quarter 4.
c. Compare the forecasts developed in parts (a) and (b) and indicate which one appears to be the best.

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Operations Management Creating Value Along the Supply Chain

ISBN: 978-1118301173

1st Canadian Edition

Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi

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