Currently a company that designs online instructional courses has five customers in its backlog. The day when the order arrived, processing time, and promised due dates are given in the following table. The customers are listed in the order of when they arrived. They are ready to be scheduled today, which is the start of day 95.

a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due.
b. Comment on the performance of the two rules relative to these measures. Which one gives the best schedule? Why?

Transcribed Image Text:

Time Since Order Customer Arrived (days ago) 1 12 2 10 8 5 4 3 4 LO 5 Processing Time (days) 25 17 33 29 37 Due Date (days from now) 30 54 70 63 110