Eric Lafleur makes billiard balls in his New Brunswick plant. With recent increases in his costs, he

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Eric Lafleur makes billiard balls in his New Brunswick plant. With recent increases in his costs, he has a newfound interest in efficiency. Eric is interested in determining the productivity of his organization. He would like to know if his organization is maintaining the manufacturing average of 3% increase in productivity. He has the following data representing a month from last year and an equivalent month this year:

Last Year Now Units produced Labour (hours) Resin (kilograms) Capital invested ($) Energy (BTU) 1 000 300 50 10 000 1 00


Show the productivity percentage change for each category and then determine the improvement for labour-hours, the typical standard for comparison.

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Operations Management Sustainability and Supply Chain Management

ISBN: 978-0133764345

2nd Canadian edition

Authors: Jay Heizer, Barry Render, Paul Griffin

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