Operational quality is: (a) output meeting specification (b) specification meeting customer requirements (c) process producing to specification.
Question:
Operational quality is:
(a) output meeting specification
(b) specification meeting customer requirements
(c) process producing to specification.
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Related Book For 
Operations Management In Context
ISBN: 978-1138455535,978-0750681988
2nd Edition
Authors: Frank Rowbotham , Masoud Azhashemi ,Les Galloway
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