Panini, a popular sandwich shop, offers 3 types of sandwiches: grilled vegetables, grilled chicken, and pastrami. Demand

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Panini, a popular sandwich shop, offers 3 types of sandwiches: grilled vegetables, grilled chicken, and pastrami. Demand (sandwiches per hour) are Grilled Vegetables = 25, Grilled Chicken = 15, and Pastrami = 10. There are up to five steps in the process of making sandwiches, listed below with processing times. 

Step Grilled Grilled Chicken Pastrami Vegetables Cut bread .75 minutes .75 minutes .75 minutes Grill 1.4 minutes 1.4 minutes Slice meat 3 minutes Toast 2 minutes 2 minutes 2 minutes Wrap .5 minutes .5 minutes .5 minutes


Only 50 percent of customers want their sandwich toasted, no matter which sandwich is ordered. 

Suppose Panini employs 1 worker at each step. 

(a) What is the implied utilization of each of the five steps in this process? 

(b) What is the actual and maximum flow rates of the three sandwich types?

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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