Self-service is useful because: (a) the customer has more choice (b) it gives better quality (c) it
Question:
Self-service is useful because:
(a) the customer has more choice
(b) it gives better quality
(c) it allows capacity to vary with demand.
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Related Book For 
Operations Management In Context
ISBN: 978-1138455535,978-0750681988
2nd Edition
Authors: Frank Rowbotham , Masoud Azhashemi ,Les Galloway
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