The value of the units shipped must be reduced because $350,000 worth of them have been returned

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The value of the units shipped must be reduced because $350,000 worth of them have been returned as defective. Of the finished goods units (FG),

$150,000 worth been returned as defective. All WIP units are within tolerances. Rework on the defective units reduces their value by 70%. What is the cost of the quality problem that has surfaced? Discuss what this means in terms of total productivity. Show that total productivity has dropped significantly

(see Problem 3).

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