Using the four categories of quality-related costs discussed in this chapter, make a list of the costs
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Using the four categories of quality-related costs discussed in this chapter, make a list of the costs that fall within each category for the following operations.
(a) A university library.
(b) A washing machine manufacturer.
(c) A nuclear electricity-generating station.
(d) A church.
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Operations Management
ISBN: 9780273708476
5th Edition
Authors: Nigel Slack, Stuart Chambers, Robert Johnston
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