Visit http://www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices.

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Visit http://www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices. Do the indices agree with your knowledge of the quality of the products of the two companies? Explain.

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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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Question Posted: Sep 21, 2024 07:01 AM

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Visit http://www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices.

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Operations Management

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