You are sitting in a restaurant and the waiter brings you the food you ordered a while

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You are sitting in a restaurant and the waiter brings you the food you ordered a while ago. If you think about you being the flow unit in the process of the restaurant, which step of this process will be downstream relative to your current position in the process? 

a. Waiting to order 

b. Being seated at a table 

c. Paying the bill 

d. Reviewing the menu

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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