You measure the exact size of 100 ping pong balls from manufacturer A and then another 100

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You measure the exact size of 100 ping pong balls from manufacturer A and then another 100 balls from manufacturer B. The balls of manufacturer B have a much larger variation. Means and specification limits for the two manufacturers are identical. Which of the two manufacturers has a higher process capability index? 

a. Manufacturer A 

b. Manufacturer B 

c. Cannot be determined from the given information

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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