Your next assignment will be with the Cruise Director, Jacqueline Downs. She is concerned that passengers start their cruise vacation in a good frame of mind. Therefore, she is quite concerned about the embarkation process and wants to make sure that guests are processed as quickly and efficiently as possible. Jacqueline wants you to examine the current embarkation process. Determine where potential waiting occurs for the guests, 5 and determine whether there might be a better layout for the embarkation process. This assignment will enhace your knowledge of the material in Chapter 10 of your textbook while preparing you for future assignments.

To access the Web site:
• Go to www.wiley.com/college/reid
• Click Student Companion Site
• Click Virtual Company
• Click Consulting Assignments
• Click Layout Analysis at CII