2 Suppose a supermarket uses a system in which all customers wait in a single line for...
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2 Suppose a supermarket uses a system in which all customers wait in a single line for the first available cashier.
Assume that the service time for a customer who purchases k items is exponentially distributed, with mean k seconds.
Also, a customer who purchases k items feels that the cost of waiting in line for 1 minute is $
k 1 . If customers can be assigned priorities, what priority assignment will minimize the expected waiting cost incurred by the supermarket’s customers? Why would a customer’s waiting cost per minute be a decreasing function of k?
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Operations Research Applications And Algorithms
ISBN: 9780534380588
4th Edition
Authors: Wayne L. Winston
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