1. How would you describe the management processes within Caresource versus Quest? Which seemed more effective? Why?...

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1. How would you describe the management processes within Caresource versus Quest? Which seemed more effective? Why?

2. Which organizational design (Caresource or Quest) do you think was more appropriate for a competitive and changing technological environment? Why?

3. In your opinion, which firm should have won the complete contract—Caresource or Quest? Which do you think eventually will be chosen to produce the ventricular device? Explain.

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